Outsourced Typing

from digital dictation

Outsourced typing is our solution for organisations with a heavy ongoing typing workload who are looking for a service provider who can deliver:

tangible cost savings
fast turnaround times
24/7 availability
confidentiality guarantees
tailored solutions that bolt on to existing systems

We bring valuable end-user experience of digital dictation and transcription to bear in tailoring a solution which mirrors the way you already work and which simplifies the move to digital. Going digital is the enabler. We also have the requisite technical knowledge and skills to sit down with your IT team and devise a way of making Expedict a plug-in to your existing systems.

CASE STUDY

Cunningham Lindsey is an international firm that provides a comprehensive, around-the-clock claims management and loss adjusting service to the insurance market. Cunningham Lindsey is one of the largest claims management and loss adjusting businesses operating in the UK.

They presented us with the kind of challenge we relish. As a first step, we were asked to advise on how to migrate all of their UK regional offices to digital dictation. Then we worked closely with both their 'coal face' users and IT team to develop a custom Expedict platform for booking our transcription service, entering all relevant case details, selecting amongst hundreds of commonly used templates, delivering digital dictation and then receiving typed documents that are automatically imported into Cunningham Lindsey's claims handling system.

With Expedict, Cunningham Lindsey enjoys a 24/7, on-tap typing pool and tangible efficiency gains.

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