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Data Security in The Cloud – What This Means for You

Data security in the cloud, privacy protections, and confidentiality remain key factors clients consider before engaging a transcription company to transcribe their confidential and highly sensitive recordings.

Expedict’s recent move to the cloud and IT infrastructure improvements provide added layers of protections to client data and improve data security in the cloud.

The decision to move to cloud-based data storage was made after considerable deliberation, observation of the developing data security in the cloud environment, the encroaching obsolescence of physical hardware, including servers, and careful assessment of risk – both to clients, contractors, suppliers, and to Expedict itself.

Expedict now utilises Australian-based instances of the Microsoft Azure cloud network. Many features of this cloud-based network enhance the security of data, and therefore the security and confidentiality of client information.

Clients can rest assured that Expedict’s cloud-based data storage is safe and secure.

Contact us on FREEPHONE 0800 910 1410 to find out more on how Expedict is leading UK transcription companies in data security in the cloud.

Data Security in an Age of Data Breaches & Data Theft.

As data breaches and hacks become increasingly commonplace, it’s good to know Expedict is keeping your data safe and secure.

Data Security is front of mind for many people today. Reports of major data breaches and data theft being committed by bad actors are on the rise. Ordinary citizens are having their personal and confidential information compromised, shared and sold on the dark web.

Data Security has been front of mind for Expedict for many years. Protecting client information and having strong and robust processes on data security is one of the reasons Expedict pursued and attained ISO 27001 Information Security Management System certification.

For more information on Expedict’s data security practices and measures, view our security and privacy policies under Quick Links, orcall us today on FREEPHONE 0800 910 1410.

Expedict Is ISO 27001 Certified – Here’s How It Impacts You.

In June 2022, as part of the global Pacific Solutions network, Expedict achieved ISO 27001 certification. ISO 27001 Information Security Management Systems standard is the leading international standard focused on information security.

Achieving and maintaining the ISO 27001 Information Security Management Systems standard is just one of the many ways we demonstrate maintaining and protecting our information, and our client’s information.

We understand the importance of maintaining strong and robust systems, and we’re proud to be ISO 27001 certified.

This internationally recognised standard gives our clients, and us, peace of mind, knowing our information security systems are safe and protected.

For more information on Expedict’s ISO certifications, call us today on FREEPHONE 0800 910 1410.

UK companies rely on accurate records of shareholder and investor relations meetings now, more than ever.

Do you need a high quality and accurate record of your important shareholder & investor relations meetings? Many UK companies are turning to Expedict Transcription as their preferred financial transcription specialist.

Our Digital On Demand services mean that whether you record your own audio or we record your event or meeting for you, we've got you covered. We transcribe all types of recorded conference calls, across most platforms, to produce highly accurate transcripts.

For expert financial transcription services, when you need it, contact our experienced team today on FREEPHONE 0800 910 1410. We're just a phone call away.

Secure Your Reliable Business Transcription Service Today

Now's the time to secure a reliable, timely and accurate business transcription service for your company. Expedict offers professional business support to legal firms, insurance companies and insurance assessors across the United Kingdom and Europe.

Our quality assurance process is second-to-none. We're ISO9001 certified, which means we are continually improving our delivery of quality services and products to our clients.

Let us provide you with a tailored outsourced typing solution which meets your most exacting transcription requirements.

We're here to help. Call us today on FREEPHONE 0800 910 1410 to speak with one of our friendly team. We're just a phone call away.

Restricted Access And Data Security – We’ve Got It Covered

A number of our clients require their transcription work performed exclusively in a specific jurisdiction, such as a single country, territory, region, or even city.

These security measures must meet strict data protection criteria as set out in the governing country’s legislation, acts, regulations, directives and bills.

The key legislation in the United Kingdom in relation to data protection is the Data Protection Act 2018.

This act controls how personal information is used by organisations, businesses or the government. The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR).

At Expedict we understand the importance of meeting these legislative requirements. We have many measures in place which ensure we have the best possible processes and systems available to our clients.

Our clients know that where restricted access matters, Expedict delivers.

How do we do this?

We provide secure and geographically locked down transcription services to our clients. We have a bespoke data flow software system which supports restricted access at a client level, down to an individual file level. Our systems undergo regular reviews, audits and updates. Our auditable checks and balances ensure files cannot leave that assigned jurisdiction.

Call us today on FREEPHONE 0800 910 1410 to find out more about our restricted access services, and the wide range of other transcription services we provide.

Dictating With Your Mobile Has Never Been Easier!

Using your mobile to dictate has never been easier. Many business professionals dictate letters, notes, advices and reports on a daily basis. Using the device you have at hand – your mobile – means you can dictate wherever you are, whenever suits you.

The quality of inbuilt microphones in mobiles has excelled in the last few years.

Long gone are the days when the only way you could produce exceptional audio for dictations, as well as access specialised dictation functions, was by using an expensive, high-end, specialised professional digital dictation device, such as a Dictaphone.

Today, every mobile has the capacity to record crystal clear audio because the in-built microphones are of exceptional quality.

Pairing your mobile with the Dictate + Connect (Dictamus) dictation app or a similar professional dictation app (which feature all the functionality of a Dictaphone i.e. Insert, Overwrite), means dictating audio for transcription has never been easier.

If you don’t want to purchase a third-party professional dictation app, that’s fine. There is a Voice Recorder App on most Androids and the recording quality is excellent, uploads in .m4a format, has record/pause function, and you can change the audio file name. This is a very convenient function when using Expedict’s transcription services.

What’s more, it’s easy to upload your dictations from your mobile, to your Expedict secure client account.

Once you’ve set up the default pathway to retrieve audio from your phone for upload, simply log into your secure online account with Expedict on your mobile’s browser, and upload your files, to be transcribed within the timeframe which suits you.

Save precious time, money and resources by using your mobile to dictate. If you are an Expedict transcription client, follow the instructions below to quickly upload your audio files from your mobile to your secure client login with Expedict.

Step-by-step instructions for Dictating with a Voice Recorder App on Your Android:

  • Using Google Chrome, enter the following:
  • Click on the 3 dots at the top right of your screen and select 'Add to Home Screen'. This will create a shortcut app on your mobile's home screen.
  • You can arrange your Voice Recorder App and the Expedict shortcut beside each other on your mobile.
  • Record your audio file(s) via your recorder app, click on the Expedict app, and enter your username and password.
  • Select upload new audio.

  • Scroll down to select files, then files.

  • Click 'audio' (options are images, audio, videos etc).

  • Upload.

Not an Expedict client yet? No problem. It’s easy to create an account with Expedict. We’re only a phone call away- FREEPHONE 0800 910 1410 -phone us and we’ll set you up with an account within minutes.

Once you’ve got an account with us, go ahead and upload your audio files from your mobile, to your secure client login. Just let us know your turnaround requirements, and any other specific instructions, and we’ll do the rest.

You’ll end up with an expertly typed transcript of your important dictations, and we’ll make sure you get those transcripts back within the timeframe you require.

We’re all being a little more mindful and frugal with the precious resources we have. Why not use what you’ve got – your mobile - and a genuine desire to get dictating!

Nothing’s holding you back now. Call us today on FREEPHONE 0800 910 1410. We’ll advise you on the best solutions to meet your specific transcription needs.

Expedict's Cyber Essentials Certification Gives Our Clients Confidence and Certainty

As we continue to endure troubling times with COVID-19 and our workplaces fundamentally change to accommodate sustained work-from-home arrangements, cyber security has become even more important than ever, to both clients and companies.

Expedict's Cyber Essentials certification gives our clients certainty. We take the cyber security of our workflow seriously. As a transcription company, we not only need to protect our clients' personal information, but also the confidential documents clients entrust to us.

Our Cyber Essentials certification is one of the ways we provide our clients with confidence that their data is safe in our hands.

What Is Cyber Essentials?

Cyber Essentials is a UK government-backed scheme that assesses an organisation's capability in preventing the most common internet-based threats.

We commit to thorough audits of our organisation, and successfully demonstrate proper implementation of the following five important technical controls:

  • Malware protection,
  • User Access Control,
  • Firewalls and Internet Gateways,
  • Software Patch Management, and
  • Secure Configuration.

Talk with us to discuss the many systems and processes we have in place which safely and securely protect client data.

Call us today on FREEPHONE 0800 910 1410.

It's Finance Season! Let Expedict Record & Transcribe Your Finance Event For You

It’s Finance Season! It’s time to engage Expedict to record and transcribe your important finance events.

Each quarter many companies must communicate their important financial milestones. Expedict helps companies comply with their fiduciary responsibilities by recording and transcribing these important events. Take the hassle out of organising the recording and transcribing of your event and engage Expedict to do this for you.

We can record and transcribe your important finance season event, and have the completed, professional transcript back to you, within the time you require.

It's Finance Season - Short on time?

Short on time? Pick up the phone and call Expedict. We can help. We have customers around the globe, so we’re set up to work around the clock. We regularly handle large volumes of audio and we provide turnaround times for audio transcription to match your specific requirements.

What Types of Finance Season Events Does Expedict Cover?

We cover all types of financial and investor relations events, financial conferences, and media and public relations events. We produce professional, quality-assured transcripts, and we provide professional recording services which meet client’s individual needs.

We understand that Finance Season is a critical time on the calendar for every company, and we are here to help.

Does Finance Season Impact on Expedict's Security and Quality Processes?

Not at all. Regardless of the strict turnaround, length or timing of your event, we maintain rigorous and robust security, confidentiality and quality standards, which are second-to-none.

At Expedict we take the security and confidentiality of our client data very seriously. We’re fully compliant with European and international government privacy standards, and we maintain ISO 9001 and Cyber Essentials certification.

We do not compromise on quality and we do not compromise on security.

Call us today on FREEPHONE 0800 910 1410 to find out how we can help you successfully navigate through this hectic finance season -an important and critical time for every company.

We’re COVID-19 prepared, online, and available today!

We’re perfectly placed to assist you with all your transcription, dictation and recording needs.

Are you a finance, investor relations, media or public relations professional in need of rapid recording of important meetings for quick transcript turnaround?

We provide a simple and easy way for you to have a written record of your teleconference or webcast.

We record the event for you, then transcribe from the audio and deliver the finished, quality-assured transcript to you.

So whether you're a gun finance analyst, media relations guru, or gifted public relations specialist - we've got you covered. Call us today to discuss your specific needs and how we can help you.

Expedict - If you can record it, we can type it.

Your Professional Financial Transcription Specialists

Are you a client operating in the financial investor relations market?

Are you located within the United Kingdom, the Republic of Ireland or across mainland Europe?

We can help you. We provide specialist professional business support transcription services to clients across the Northern Hemisphere.

Call us today on FREEPHONE 0800 910 1410 to find out how our professional financial transcription services can help you and your business!

Expedict Launches a New Website AND a New Client Area.

As a part of our commitment to improving our service delivery to clients, we've launched a new website.

We've also launched a new Client Login Area, available to EVERY Expedict client.

Contact us on FREEPHONE 0800 910 1410 to find out how our new Client Login Area will benefit you!

Expedict Achieves Cyber Essentials Certification!

We take cyber security very seriously.

As a transcription company, we not only store personal information such as email addresses and phone numbers, but we also manage confidential documents, often with sensitive information.

We understand that our clients need to be able to trust us when it comes to protecting their data from digital attacks.

To demonstrate our commitment to internet security, we recently completed Cyber Essentials certification.

Scroll up to find out more about Expedict's Cyber Essentials Certification.

Want to have a quick chat?

We are only a phone call away FREEPHONE 0800 910 1410